We are currently aware of an issue affecting the Resolve iPad Viewer on devices running iPadOS 26.2 or later. On these versions of iPadOS, users may experience instability or be unable to reliably view models.
This issue was introduced following recent platform-level changes and is not related to any configuration or action taken by end users.
Who Is Affected
Any iPad running iPadOS 26.2 or newer
Users attempting to access models through the Resolve iPad Viewer
What’s Happening
Recent changes at the operating system level have impacted how the iPad Viewer functions. As a result, the app may fail to load models or behave unexpectedly on affected iPadOS versions.
Our team has identified the root cause and is actively working alongside Apple to resolve the issue.
Current Status
The issue is known and under active investigation
There is no action required from users at this time
Temporary Guidance
If possible, we recommend:
Using Resolve on VR or Desktop as an alternative while this issue is being addressed
Avoiding updates to iPadOS 26.2 or later on devices that rely on the iPad Viewer for critical workflows
What’s Next
We will continue to monitor progress closely and will share updates as soon as a resolution or workaround becomes available.