How to deploy Resolve
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Written by Ignacio Gimenez
Updated over a week ago

VR is an exciting new technology, with incredible potential to change the way our buildings are designed and built. VR is not, however, a technology that exists in a vacuum. For the best results, Resolve should be incorporated into your team's existing design review and/or coordination review processes. To do so without disrupting existing workflows, a detailed deployment plan is required.

Customers with a Resolve Team plan will be assigned a dedicated Implementation Manager, who will help plan and execute the deployment of Resolve. Implementations will be geared towards each customer's goals, use cases, organizational structure and timeline, but will normally consist of:

  • Understanding the customer's goals and defining success metrics: While it may be tempting to think of VR as tool that drives innovation, we find that customer's with clearly-defined business goals, like reducing rework, increasing access to 3D models and enabling remote collaboration, see the fastest and greatest return on investment.

  • Defining specific use cases: Most customers purchase Resolve with a specific use case in mind, such as replacing screen shares during design review or increasing collaboration between design and site teams. The Resolve team can help further define use cases and suggest additional suitable use cases, if needed.

  • Understanding roles and responsibilities: Since most customers purchase Resolve to augment an existing process, like coordination reviews between owners and general contractors, it is often the case that many of the roles and responsibilities for executing the use case are pre-defined. Others, such as headset procurement and setup, will be new. The Resolve team can help define and assign roles and responsibilities.

  • Collaborating to create an implementation checklist and timeline: Once goals, uses case(s) and roles and responsibilities are defined, the practical planning of the deployment begins. The Resolve team can consult customers on hardware and software setup, defining and documenting a VR review process and schedule, and communicating the VR deployment plan to stakeholders.

  • Training the team: Customers with a Resolve Team plan receive unlimited support for trainings from the Resolve team.

  • Tracking and present success metrics: The Resolve team can track predetermined success metrics, to ensure the deployment is on track. Periodic executive reviews can be scheduled to present the success metrics and discuss next steps with stakeholders.

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